We respect and protect the privacy of those who visit or use our Web site. We want you to know how your information is used. The following principles govern our information practices and other privacy aspects of our Web site:
Collection of Information
askAFS is the sole owner of all information collected on askAFS www.askafs.com (the "Web Site"). askAFS may collect information from our Web Site visitors at different locations on our Web site; including but not limited to the following:
Authorized askAFS clients can log into askAFS's administrative web site by entering their account name and password to verify their identity and establish a secure connection when logging into the administrative area. Activity performed on the administrative web site is captured by askAFS for auditing and tracking purposes and to provide services to client.
Like most standard web site servers, askAFS uses log files. This includes internet protocol (IP) addresses, browser type, internet service providers (ISP), referring and exit pages, platform type, date and time stamp, number of clicks to analyze trends, administer the site, track visitor movement in the aggregate, and gather broad demographic information. This data is automatically collected when you use our Products and pages relating to such Products. Data collected in log files are not linked to personally identifiable information, such as name, address, email, etc. However, personally identifiable information may be collected when you provide such information to us.
askAFS's Web site and Products may use "cookies" which are placed on visitor’s personal computers. For example, cookies used in Products enable data persistence so that visitors do not have to re-enter their information when utilizing more then one Product or when returning to use Product at a later time.
Use of Information
Information collected by askAFS on the Web Site will be used to contact the visitor in direct response to their inquiry or for marketing purposes. Visitors who do not choose to 'opt-out' of future communications may receive future notification about askAFS products. Contact from askAFS includes:
Visitor Requests and Feedback
askAFS will contact visitors upon request when they submit a form. Visitors who do not choose to opt-out may receive future notification about askAFS products and services.
Client Service Messages
We communicate with clients on a regular basis to provide requested services or service notifications. With regard to issues relating to their account we reply via e-mail or phone.
Sharing of Information
Though we make every effort to preserve visitor privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We DO NOT Share Personal Information with third parties (i) unless such parties are providing a service for askAFS; (ii) in the event of a business transition as set forth below; or (iii) if required to do so by law.
In the event that askAFS goes through a business transition, such as a merger, acquisition, a sale of all or a portion of its assets, visitors' personal information will, in most instances, be part of the assets transferred.
Though we make every effort to preserve visitor privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. We DO NOT Share Personal Information with third parties (i) unless such parties are providing a service for askAFS; (ii) in the event of a business transition as set forth below; or (iii) if required to do so by law.In the event that askAFS goes through a business transition, such as a merger, acquisition, a sale of all or a portion of its assets, visitors' personal information will, in most instances, be part of the assets transferred.
Security of Information
At askAFS we take precautions in accordance with industry standards to protect our visitors' information. When a visitor submits information via our Web site, their information is protected both online and off-line.
When our clients are logged into the case management area managing their questions / information their activities are protected by a 128-bit SSL (Secure Socket Layer) encryption technology. While we use SSL encryption to protect information online, we also protect visitor and client information off-line in accordance with industry standards. Nevertheless, no data transmission over the Internet can be guaranteed to be 100% secure and while askAFS strives to protect your personal information, we cannot guarantee or warrant that it will remain secure. You agree that askAFS shall not be held responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the askAFS's Web site or Products or any information that is collected or that you transmit to us.
Updating and Correcting Personal Information
If a client's personally identifiable information changes (such as askAFS contact, phone, e-mail or postal address), they can e-mail us at info@askAFS.com, call us at 866-312-9466.
Notification of Changes
Use by Children
Because of the financial nature of our business, the askAFS Web site ("Web Site") is not designed to appeal to children under the age of 13. Therefore, we do not knowingly attempt to solicit or receive any information from children. If you have questions or concerns regarding this statement, please email info@askAFS.com or call 866-312-9466
Third Party Privacy Practices
If Web site visitors or clients have any questions or concerns regarding this privacy statement or our information practices, please contact us at: