About askAFS

Our Team Experience and Dedication

Since 1989, askAFS has been a leading provider of live financial counseling benefits. We provide financial wellness and literacy benefits through live telephonic, onsite and online programs. We proudly avoid competing interests with no ancilliary products to service to sell.

A pioneer in financial counseling benefits since the 1980’s covering millions of lives. Major clients included National Behavioral Health Organizations, Employee Assistance Programs, Insurance Companies, Unions, Fraternal Organizations and other similar Membership Programs. We are a board managed entity, fully insured with experienced management and certified and accredited, well-trained, bilingual counselors.

We utilize state-of-the-art, scalable technology for communication and case management. In addition, we operate on strict call center metrics, including call answering, time, satisfaction, abandonment as well as flexibility in reporting that demonstrates value, quality. And with strongly enforced data security and disaster recovery policies, customers don’t worry about downtimes, outages or crashes.

We fully support the unique needs of our customers with turnkey operational, technical and promotional plans and customize media and programs to meet our customers’ strategic goals.

Bud Schaitberger

With over 35 years in the financial counseling, education and investment advisory business, Bud continues to stay very active as President and owner of askAFS. His passion is to see financial education, counseling and referral services made accessible to Middle America through EAP, associations, unions, membership programs and other similar organizations. His commitment is to keep askAFS independent from any financial products, legal, accounting or other service providers. It is only through this true independence that Bud feels wholly objective financial education and counseling can be provided.

Bob Bowsher, CLU,ChFC

Bob has 40 years of insurance industry experience primarily in the sale and marketing of financial services products. His acquired insight and knowledge of the value and benefit of adequate financial counseling provides him a unique advantage in the development of the market for askAFS. Bob's belief in affordable and accessible benefits for the consumer is evidenced by his commitment to the growth of askAFS.

Mark Guyott

With an extensive communications and sales background, Mark is involved with marketing, account management and client service responsibilities for askAFS. His multi-functional capabilities, organizational skills and exceptional talent allow him to keep tabs on a wide range of our client's needs, from agreement signing to completion of counseling sessions. He's always on top of things!

Jim Nelsen

Jim, our Call Center Supervisor, brings a long history of business administration, management and operations skills to service our growing base of customers. As a Certified Personal Financial Counselor, with years of practice, he understands and has the "hands on" counseling experience with the many personal and family financial issues presented daily to our counseling team. His oversight responsibilities, including management and training, make him a critical member of our askAFS team.

Jim Sullivan

As a CPA, Jim's 25 years of experience in individual tax and personal financial planning bring a valuable asset to askAFS and its customers. Jim was a founding member on the Board of Directors of Andersen Advisors and knows what it takes to deliver a premium level of service to a large customer base. His special interests lie in matters affecting the financial well being of the aging population, such as; health care, long term care, Medicaid planning, custodial care and many other important areas.

Marcy Musselman

Marcy comes into our marketing department with a rich history in both providing financial guidance and in financial services marketing and sales. She has worked for the last 13 years providing one-on-one financial planning services and has extensive knowledge of the money issues consumers face on a daily basis. Her experience as a Financial Counselor with askAFS gives her a keen insight into the needs of members. She is adept at helping sponsors evaluate the need and effectiveness of their current financial component.

Charlie Schaitberger

Charlie has held various postions from the ground up at askAFS since it’s inception. He has also been in the automotive sales training industry as a Lead Professional Driver successfully training for major automotive manufactuers such as; BMW, GM, Jaguar, Nissan, Infinity, Audi, etc.. He has returned full time to successfully operate the day to day activities of askAFS for the past two years. Charlie enjoys golfing, automobile racing, and volunteer hockey coaching at Breck High School.